Julie K. Taitsman, M.D., J.D., Christi Macrina Grimm, M.P.A., and Shantanu Agrawal, M.D.
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On December 4, 2012, two Australian radio DJs called London's King Edward VII's Hospital, identified themselves, in fake British accents, as Queen Elizabeth and Prince Charles, and asked about a celebrity patient who had been admitted for pregnancy complications. A nurse, filling in at the reception desk in the early morning hours, answered the phone and, without attempting to verify the callers' identities, transferred them to the duty nurse caring for the Duchess of Cambridge. The duty nurse then provided them with confidential patient information.
1 The Australian DJs broadcast the phone call, considering it a humorous prank, but as the world knows, it had disastrous consequences.
How confident are U.S. hospitals, nursing homes, and physicians' offices that their staff would appropriately deny patient information to an unknown caller?/.../
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